Helpful answers to common questions.
As Lourdes becomes part of Virtua, we’re doing all we can to ensure that your care goes uninterrupted. Below are helpful answers to some frequently asked questions about our doctors, locations, insurance, billing, and more. If you can’t find what you’re looking for on this page, please contact us for help.
Accessing Medical Care
Can I still have my baby at Our Lady of Lourdes?
Can I still see my Lourdes Medical Associates/Lourdes Cardiology physician?
Can I still use the lab and radiology at LourdesCare at Cherry Hill?
I have a MyHealth patient portal. How will I now access my medical records?
If I’m a Lourdes patient, will I need to switch doctors?
What emergency department should I visit?
Billing and Insurance
I recently received care at Lourdes. Who will my bill now come from? Do I send it to the same address?
I have charity care. Can I still go to Lourdes for my care?
Will Virtua accept the insurance plans of Lourdes patients?
What does the acquisition mean for Lourdes’ Catholic traditions and identity?
Will the statue of the Virgin Mary atop Our Lady of Lourdes remain in place?